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Most answers are below. If you'd rather talk to a human, our specialists are online right now.

Frequently asked questions

Booking
We negotiate directly with 600+ airlines and consolidator partners, then layer an algorithm that surfaces hidden combinations — split-ticketing, mixed-cabin, and nearby-airport routings — that the big metasearch engines miss. On 7 out of 10 international routes we beat the airline's published fare.
Every selection is confirmed with the operating carrier in real time before payment. If anything changes between booking and travel — a schedule shift, an aircraft swap — our team rebooks you on the equivalent option at no extra charge.
Yes. Lock today's price for up to 48 hours with our Price Hold for ₹499 — you'll see the option at checkout. If the fare drops in that window, we automatically apply the lower price.
Trust & safety
Every itinerary returns a live PNR you can verify directly with the airline within 60 minutes of payment. We're an IATA-accredited agency (IATAN #98-7654321) and process all payments through PCI-DSS Level 1 partners.
It's a flat fee disclosed before payment, never tucked into the airfare. It funds 24/7 human support, instant rebookings during disruptions, and our Lowest-Fare Guarantee. If you find the same itinerary cheaper elsewhere within 24 hours, we refund the difference plus the fee.
Changes & support
We monitor every booking 24/7 and reach out to you within minutes of any disruption — usually before the airline does. Our team rebooks you on the next-best option, including partner airlines, at no extra cost.
Refundable fares are clearly marked at search time — those can be cancelled for a full refund up to 24 hours before departure. For non-refundable tickets, we'll work with the airline to recover any value possible (taxes, vouchers, partial credit) and waive our own change fee for medical or family emergencies.
Whichever you prefer. Our average chat response is under 4 minutes, our phone wait is under 2 minutes, and every conversation is handled by a real travel specialist — no bots, no scripts.

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